FREQUENTLY ASKED QUESTIONS (FAQ,s)
If you have so many things on your mind regarding our app, rewards, what we do, and many more. A space where you can delve into the finer details of our product and services, away from gaming-focused landing pages and homepage. If you still have any queries and can’t find an answer to them, connect to our 24/7 customer support and they will have it sorted.
DonGamers is an ultimate gaming platform for gamers, by passionate fellow gamers to connect and empower the gaming community around the globe.
You can play and earn money on more than 50+ exclusive games, battlefield games, enter in daily matches and weekly tournaments, enjoy built-in chat features with buddies, team management, leaderboards, and much more.
You can download our app from Google Play store, App store & Huawei App Gallery.
DonGamers offer rewards in redeemable DonCoins on various games, that you can withdraw in cash with a one-click request from an in-app wallet through multiple withdrawal options. Moreover, in the latest update you can redeem DonGems into DonCoins as well in order to earn cash. Stay tuned as the latest update will be announced soon.
You can send us your withdrawal request anytime you want through our in-app wallet given on the Top-Left corner in DonGamers Home screen. You can add up to 3 withdrawals methods and send us the request anytime. You can receive your money through multiple payment gateways such as PayPal, Skrill, Jazz Cash, Easy Paisa, or directly in your bank account.
You can send us your request for rewards anytime you want through our in-app wallet section. Where you can see various gift cards like (JazzCash, Easypaisa, PayPal and many more) which you can redeem through DonCoins.
The withdrawal process takes 72 hrs. to proceed. However, if you haven’t received the amount in the given timeframe, please send us an email at email@example.com with the following details and we will review it again. The details should be your Username, DON ID, withdrawal date and number.
Yes, DonGamers offer rewards on more than 20+ games and variety of tournaments in redeemable DonCoins that can be withdrawn in real cash through our in-app wallet.
Yes, DonGamers is a free download app and with an easy signup you can enjoy our exclusive, sponsored, competitive games, daily matches and weekly tournaments.
DonGamers is proud to be the first gamble-free platform for gamers around the globe.
DonGamers is a child-friendly app for kids from and above 13. Our team works continuously to make sure to keep our platform safe and secure for its users.
On each download of the App through your referral code, you will receive 50 DonCoins in your wallet.
For referral code simply go to your app> open profile> press referral> you will find multiple options to refer the app to your friends. Moreover, you can only refer your friends 3 times a day.
DonGamers have more than 20+ built-in games from variety of genres such as battle royale, strategy, puzzle, shooter, adventure, arcade and many more.
That may be a temporary error. Kindly refresh the email, check your spam/junk folder (just in case). Please drop us an email on firstname.lastname@example.org incase the issue is persistent.
Joining a tournament is simple, in our app, open games section> tap tournaments > choose from exclusive and competitive tournaments> select the game and join the tournament.
In our app, on the rewards section, find the history tab. All your DonCoins and Cash rewards can be seen there.
You can get unlimited playtime on our Practice games. You can also play our exclusive games and its on-going tournaments anytime.
Tap on the Chat option on the home screen Navigation bar > add buddy > select the player or search player by name or ID > send a request to add as a buddy. Once the player accepts buddy request, you can chat with them. Also, by adding 5 friends you will get a reward.
DonGamers exclusive games are specially designed games by us for our gamers where you can play and get a chance to win redeemable DonGems.
5000 DonGems are equal to 1 DonCoin. All the DonCoins are redeemable.
In auction, you need to quote your highest number of DonGems. The top position will get a chance to win pack of DonCoins.
Tickets in single player games are time based that are earned by user while playing games.
DonGamers offers gift cards of Amazon, Daraz, Playstation & many more.
In order to win Gift Cards, you need to have enough DonCoins that meets the requirement of redeeming the Gift Cards.
The reward for competing the profile in the app is 200 DonCoins.
DonGamers in-app purchase is a built-in one stop shop in the App that offer variety of deals to purchase DonGems.
The entry fees in sponsored games are more than 50 DonGems.